All her body is burnt except her face. Living in the hospital for over 1 year Norma has endured countless operations and is incredibly brave. Her family lives far away and can rarely visit her, and comfort only comes when the nurses can spare time to cuddle her or when the occasional volunteers visit.
When Kirsten, the Swiss nurse and volunteer, took her to her to the park for the day she had not left the hospital for over ten months. She was simply bursting with excitement as soon as she left the hospital gates. When she got home she told Kirsten that it had been the happiest day of her life.